About our Apps

Background on corporate smartphone use and first aid training use

As mobile phone sales and plans continue to rise sharply among both business users and within the consumer market, a greater percentage of mobile phone users are able to access data based services including email, web browsing, and applications. Thousands of businesses have seen the advantage of increased accessibility and communications among employees while they are on the road, at trade shows or conferences, or in the field. Smartphones have become a requirement of a modern business.

Canadian Occupational Health and Safety regulations for businesses have existed in some form since 1978, and since 1970 in the United States. Governmental agencies are responsible for ensuring that companies meet the requirements for health and safety in their workplaces. The penalties can be severe, including at worst, suspension of business operations. This degree of severity ensures that businesses take health and safety seriously and has given rise to a strong first aid training industry.

Read More
  1. 1. Scope of current first aid training practices

    First aid and safety training courses that are certified by government agencies are often the basic requirements for industry workers. These courses are typically taught in large groups where the trainees are exposed to demonstrations of training procedures, after which they are required to pass performance and written tests in order to obtain certification.

  2. 2. Definition/Benefits of mobile training

    The advent of smartphones with large, high resolution screens and audio/video capability has given rise to the development of applications that support business operations in a large number of ways. In the case of first aid and safety training, applications can provide complete training courses demonstrated by certified professionals and delivered in high resolution video with audio narration. These applications provide a number of benefits when compared to traditional first aid training methods:

    • 1. The portability of smartphones ensures that users can carry the training course with them wherever they go for review whenever they please.

    • 2. Videos can be replayed any number of times to ensure the user understands the content. Techniques demonstrated in a traditional course may only be seen once.

    • 3. Interactive exams included with the applications allow the user to improve on their score over time.

    • 4. In the case of a first aid situation, the user can view first aid techniques immediately on their phone to help them provide the necessary care until EMS arrives.

    • 5. Since first aid knowledge retention is often low between recertification courses, the applications provide an opportunity for the user to refresh their knowledge at any time.

    • 6. The applications eliminate the need for first aid manuals and other paper materials and the need to store and remember their locations.

    • 7. Applications in multiple languages provide users the opportunity to learn the techniques in the language that makes the most sense to them. Then when they take a course, the training will be more easily absorbed.

    • 8. Since cell phones are often the first tool used in case of an emergency, providing first aid instruction on the same device is a natural extension.

It should also be noted that smartphones provide a built-in light source for viewing the first aid and safety techniques. This means additional light sources are unnecessary, as in the case of reading a first aid manual. Additionally, simply listening to the audio instruction with the phone set aside may be sufficient for a user to carry out first aid on a victim, which means that both hands of the user can be freed during the application of first aid.

The applications do have some limitations. The most relevant is that first aid training instruction in person offers the chance for the trainee to perform first aid on a live person or dummy. This experience cannot be replicated using an application. However, the applications are not intended to completely replace training courses. Instead, they offer a supplement to keep first aid knowledge fresh, provide techniques in case of emergency, and provide an aid for faster and more competent recertification.

Manufacturing, Construction, and Mining

For companies that engage their employees in the use of heavy equipment, first aid and safety training is a paramount concern. Access to such training that is immediate, convenient, and reliable serves these industries well. Currently, first aid manuals and other reference materials are paper based and must be stored in each area that workers find themselves in, including vehicles for remote operations. First aid and safety information that is readily accessible in digital form eliminates the need to store and maintain paper-based materials.

Since companies that are engaged in manufacturing, construction, and mining operations often have facilities in remote areas, these companies benefit financially from first aid and safety training applications. The applications may reduce the time it takes for an employee to become recertified, so they can be back on the job faster. It may also reduce the need to bring in a first aid trainer to the remote location for recertifications, or the need to send employees out from the location. Employees may write recertification exams after viewing the techniques in the applications and maintain strong knowledge without taking extended leave from their jobs. This saves the company money in wages and productivity, as well as travel and trainer fees.

Applications in office workplaces

Occupational Health and Safety regulations insist that at least some members of any company's workforce hold valid first aid training certification. By loading first aid and safety applications on each employee's smartphone, the potential for any employee to adequately respond in a first aid situation is increased. Relying on a small group of employees or a single employee to provide first aid is risky for the company, since the trained employee may not always be present at work that day, or they may not be anywhere near the event.

Read More
  1. 1. The future

    As the capability of smartphones to deliver real-time digital content and location-based data to users increases, avenues are opened for substantial new developments in the way these programs are delivered and optimized. The applications can easily be localized to suit any country's specific first aid laws. They can also be customized to suit any particular company's training requirements. Using GPS technology, future applications will track all employees locations such that the nearest trained employees will be able to respond to a first aid situation by locating and connecting to the injured person through their smartphone application.

  2. 2. Conclusion

    Though first aid and safety training has existed for decades and is not a new phenomenon, the methods in which the training is delivered have been optimized greatly using digital media such as smartphone applications. When large companies develop applications to support their business operations (often called 'super apps'), they are redefining pre-existing business operations in a mobile context. A recent article in Canadian Business magazine describes the thought process behind building mobile applications for corporate use. In the article, Alon Kronenberg, IBM Canada's Mobile Practice Lead, states: 'It's not about doing stuff that hasn't been done, it's about taking what's out there and packaging it in a way that really adds value.' Mobile first aid and safety training applications are developed with the mindset that training that is portable, readily accessible, of high quality, and infinitely repeatable adds significant value to stand alone training sessions for corporate employees.

    As more companies adopt mobile technologies for core business functions such as employee training, there will be incentive for application developers to diversify and enhance their efforts. Companies that see the value in a connected mobile workforce will be the earliest adopters of mobile device applications that represent the future of employee training and communication. These applications will enable the transformation of the business processes that are enhanced through mobility.

Refresh Yourself On

With nearly 100 instructional videos throughout all of our apps, we cover almost every medical or emergency situation you can think of! From small, to large accidents, our apps can give you clear, concise, instructions on how to handle these situations.

How they work